Tailwind Writing Academy Terms and Conditions​
​
1. Introduction
Welcome to the Tailwind Writing Academy, an online writing programme designed to support
Upper Key Stage 2 students in improving their punctuation, grammar, and vocabulary. By
enrolling in this programme, you agree to the following terms and conditions.
2. Enrolment & Payment
2.1. The Tailwind Writing Academy is only available to individuals who have paid the full
course fee of £500 or are enrolled in an approved payment plan.
2.2. A payment plan is available in three instalments of £175, with the first payment serving
as a deposit. The remaining payments will be taken monthly via direct debit.
2.3. Enrolment occurs on a rolling basis, with one intake per month. Course access begins a
few days before the start of the month.
3. Refund & Cancellation Policy
3.1. Before joining, a one-to-one consultation will be conducted to ensure the programme is
the right fit for you and your child.
3.2. The programme includes a 'Love It or Leave It' Guarantee: If you decide within the first 14
days that the course is not suitable, you may withdraw and receive a refund of £400 (covering
weeks 5-12) or have the remaining payments in your plan cancelled.
3.3. After day 14, no refunds or payment plan cancellations will be offered.
4. Access to Course Materials & Live Coaching
4.1. Upon payment, you will receive a private login to the Tailwind Writing Academy learning
portal.
4.2. Weekly live group sessions will take place at 4:30 PM on school days. Session days may
vary but will be visible in the portal. There will be no more than four children per session.
4.3. If a student is unable to attend a session, they may submit questions or their writing in
advance and access the session recording afterwards.
4.4. Students can seek one-to-one support via a parent’s email or WhatsApp throughout the
programme, but it is their responsibility to ask for help.
4.5. All live coaching sessions will be recorded for safeguarding, training, and review purposes.
These recordings will be accessible only to enrolled students and their parents via the learning
portal. By enrolling, you consent to these recordings being made. If you do not wish for your
child to be recorded, they may participate with their camera off and refrain from speaking
during sessions.
5. Course Expectations & Student Commitment
5.1. The programme requires a commitment of approximately 2 to 2.5 hours per week,
including watching videos, practising skills, submitting work, and attending coaching sessions.
5.2. Homework is not set; students work on tasks, some of which are optional, and submit
work for assessment at their discretion.
5.3. Active participation is expected to ensure progress and maximise benefits from the course.
6. Intellectual Property & Course Use
6.1. All course materials, including videos, documents, and live sessions, are the intellectual
property of Tailwind Tuition..
6.2. Course materials are for personal use only and may not be shared, copied, resold, or
distributed without explicit written permission.
7. Technical Requirements
7.1. A stable internet connection is required to access course materials and attend live
sessions.
7.2. Parents are responsible for ensuring students have a suitable device (laptop, tablet, or
desktop computer) for accessing the programme.
8. Programme Conduct
8.1. Respectful behaviour is expected in all interactions, including live sessions and email
communication.
8.2. Persistent inappropriate behaviour may result in removal from the programme without a
refund.
8.3. For safeguarding reasons, all work submissions and email communications must be sent
via a parent or guardian’s email account, not directly from the student’s personal email.
9. Amendments & Contact Information
9.1. Tailwind Writing Academy reserves the right to update these Terms and Conditions as
needed. Any changes will be communicated to enrolled participants.
9.2. For any questions regarding these Terms and Conditions, please contact
By enrolling in the Tailwind Writing Academy, you acknowledge and agree to these Terms and
Conditions.